Ashimi Rianat

I am an enthusiastic and empathetic customer service professional with hands-on experience assisting patients and managing front-desk communications at a diagnostic centre. I consistently prioritize professionalism, efficient communication, and timely problem resolution to improve client satisfaction.

During my internship I booked appointments, handled phone and email inquiries, maintained accurate records, and coordinated with medical staff to ensure smooth service delivery. I hold coursework and certifications in customer service fundamentals, communication, and digital productivity tools, and I leverage strong active listening and conflict-resolution skills.

I am detail-oriented, emotionally intelligent, and adaptable, committed to building customer loyalty and contributing positively to a team-focused environment.