Looking for a job

Uchechukwu Oddih

@uchechukwuoddih

Message

I support customers with clear communication, accurate documentation, and patient-focused issue resolution.

Nigeria

Message

What I'm looking for

I'm looking for a remote customer support role where I can provide responsive phone, email, or chat assistance, follow organized processes, maintain accurate records, protect confidential information, and grow with new systems.

I've supported patients, relatives, and healthcare teams in busy patient-facing environments across Nigeria, responding to individual needs with timely, professional care.

I handle questions and concerns patiently, listen actively, provide clear information, and escalate issues appropriately when needed.

I've maintained accurate records and reports while protecting confidential and sensitive information. I also explain procedures and next steps in ways that fit different people and situations.

I'm ready to bring my communication, documentation, problem-solving, and remote-work skills to inbound phone, email, and chat customer support.

Experience

Work history, roles, and key accomplishments

Healthcare / Patient-Facing Experience

Nigeria

Jan 2023 - Dec 2026 (3 years 11 months)

Communicated professionally with patients, relatives, and healthcare teams while responding to individual needs and providing timely support. Handled questions and concerns with patience, listened actively, and escalated issues appropriately.