Muhammad Abdulganiyu

I am a dedicated customer service representative with hands-on experience handling inquiries, resolving complaints, and maintaining accurate records across phone, email, and digital channels. I consistently deliver professional, patient, and solutions-oriented support, collaborating with teammates to resolve complex issues and improve customer satisfaction.

With a B.Sc. in Accounting and practical exposure to CRM systems, Microsoft Office, QuickBooks (basic), and social media customer support, I leverage strong communication, active listening, and time-management skills to manage high-volume, fast-paced environments and contribute positively to operational efficiency.