I have been looking for a role that will let me contribute to meaningful projects that help people and work toward a better world.
Looking for a job
William Bud Latanville
@blatanville
Creatively technical and technically creative, I want to make life and work easier for people.
CanadaWhat I'm looking for
Customer/End User-focused, Experienced Senior Content Producer with a demonstrated history of working in customer service and the e-learning industry. Skilled in Windows, MacOS, Service Now, Content Management Systems (CMS), WordPress, Audio Post Production, and Web Design. Strong media and communication professional with a Diploma focused in Digital Media Arts from Seneca College of Applied Arts and Technology. CompTIA A+ Certified, January 2022.
Experience
Work history, roles, and key accomplishments
Current
Audio editing, sweetening; video transcoding and editing; editing and formatting subtitles; metadata preparation for custom web application; WordPress site maintenance.
Call Centre Pharmacy Support Specialist
Loblaw Companies Limited
Mar 2022 - May 2023 (1 year 2 months)
Telephone Technical Support for Shoppers Drug Mart and Loblaw pharmacies across Canada (except Quebec). Supporting their internal Pharmacy Line of Business application, connected technologies, and customer-facing web services.
Senior Contet Producer & Editor
Fivel Systems Corp.
Apr 2012 - Sep 2019 (7 years 5 months)
Fivel is an e-learning web application for delivering instructional video content and follow-up testing. As Content Producer, I worked with writers, video editors & motion graphics specialists to create short video segments providing instruction in a vast array of office technologies, policy & regulatory requirements, and product explainers.
Systems Administrator/Fulfillment Manager
Butterfield & Robinson
Aug 2003 - Nov 2008 (5 years 3 months)
I started as the Fulfillment Manager, responsible for generating and mailing/couriering document packages to B&R Customers. I worked closely with the Information Services Manager to QA and enhance their new Line of Business application to support Document Fulfillment for Sales and Marketing. Later I was liason between IS and office staff, with the title Systems Administrator.
Education
Degrees, certifications, and relevant coursework
William Bud hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
CanadaAuthorized to work in
Portfolio
iterativearts.com/portfolioSalary expectations
50k-60k CAD
Social media
Job categories
Skills
WordPressVideo EncodingAudio Signal ProcessingAudio EditingMetadataSubtitle Editing SoftwareServiceNowCommunication SkillsCRMProblem SolvingTechnical SupportMicrosoft OfficeRemote WorkVideo ProductionVideo ProcessingAdobe Premiere ProAdobe Creative CloudDocument GenerationSharePointData BackupFulfillmentTeam Management
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