Jay Ann Ramirez

Operated production line to mix, package, label, and store products while maintaining CGMP-compliant hygiene and meeting production targets.

Managed end-to-end security clearance processing for the Greater Toronto Area, ensuring 100% compliance for Reliability/Level II Secret submissions and improving reporting accuracy for management.

Assisted 50+ customers daily using POS systems and improved inventory accuracy by 80% through organized stock management and regular counts.

Performed comprehensive cleaning duties including floor care, dusting, disinfection of shared spaces, and proper waste disposal to maintain facility standards.

Coordinated content and digital marketing projects, producing content that increased website traffic by 60% and boosting social engagement through campaign collaboration.

Proofread and edited international manuscripts and marketing materials per Chicago Manual of Style, coordinating with production to ensure publication readiness.

Led multimedia production and webcast initiatives, supervising live webcasts and producing digital content that enhanced audience engagement and the company's digital presence.

Completed a Diploma in Journalism with practical training in reporting, editing, and multimedia content production.

Earned a Bachelor's degree in Mass Communication with coursework in media, writing, and broadcast production.