At MMCY TECH, I resolve voting instructions, account discrepancies, and time-sensitive requests through outbound calls and email with clients, custodians, and stakeholders.
I keep detailed records of communications and case resolutions in internal systems and databases, and coordinate with internal and external stakeholders to meet deadlines and client requirements.
Previously, as an SDR at COLONY GROUPS, I contacted property owners and short-term rental hosts, researched property portfolios, and qualified leads for professional property management services. I’m studying Software Engineering at Addis Ababa Institute of Technology (AAIT).
