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Binwell Mambwe

@binwellmambwe

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Experienced IT and network engineer specializing in network security, cloud computing, and systems administration.

Zambia

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What I'm looking for

I am seeking a role where I can apply network and systems expertise to strengthen security, automate operations, and contribute to reliable, scalable IT infrastructure.

I am an adaptable IT and network engineer with extensive hands-on experience in network troubleshooting, system administration, and security operations. I bring a strong record of resolving complex incidents, automating routine tasks, and improving operational efficiency.

My background includes long-term service as an IT Support Engineer with responsibilities spanning hardware and software deployment, router and switch configuration, Active Directory management, and disaster recovery preparations.

I hold advanced academic preparation in electrical/electronic engineering and numerous professional courses and certificates in networking, cybersecurity, cloud, virtualization, and systems administration. I am a fast learner who closes knowledge gaps quickly and contributes effectively both individually and in teams.

I aim to deliver secure, resilient IT services and drive improvements through automation, documentation, and collaborative problem solving to support organizational goals.

Experience

Work history, roles, and key accomplishments

Current

IT Support Engineer

Current

Zambia National Service

Dec 1995 - Present (29 years 10 months)

Provided end-user technical support, configured and maintained servers, routers and switches, and implemented security measures that reduced recurring incidents and cleared a major support-ticket backlog. Automated routine tasks with scripts and produced documentation to improve IT operational efficiency.

System Administration Active Directory Scripting Incident Management

Education

Degrees, certifications, and relevant coursework

Atlantic International University

Master of Science, Electrical/Electronic Engineering

Master of Science in Electrical/Electronic Engineering, currently in final stages of completion at Atlantic International University focusing on telecommunications, cloud, cybersecurity, quantum computing, and related advanced engineering topics.

Penn Foster College

Associate of Science, Electronics Technology / Computer Information Systems

2015 -

Associate of Science in Electronics Technology completed; attended additional coursework toward an Associate of Science in Computer Information Systems (not completed).

OPENEDG (Open Education and Development Group)

Professional Certificate, Software Development

Completed professional courses in web development and GUI programming (Python TkInter) and intermediate/advanced Python object-oriented topics.

Martinville University

Bachelor of Science, Electrical/Electronic Engineering

2017 -

Bachelor of Science in Electrical/Electronic Engineering awarded by Martinville University with coursework covering fundamental electrical engineering, circuits, communication systems, and semiconductor basics.

LinkedIn Learning

Continuing Education Certificates, Information Technology

Completed multiple intermediate and advanced short courses in IT, cybersecurity, cloud, data analytics, DevOps, and related technologies.

Technical Training College (Kabwe, Zambia)

Technician Certificate, Telecommunications / Electrical Technology

1998 - 2007

Technician Certificate in Telecom/Electrical Technology with coursework in electronics, telecommunications, antenna theory, radio principles, and electrical measurements.

Highridge Secondary School

Grade 12 / O-levels, Secondary Education

Completed Grade 12 / O-levels.

Cisco Networking Academy

Professional Certificate, Information Technology and Cybersecurity

Completed intermediate and advanced IT and cybersecurity coursework including Python, Linux, JavaScript, C++, networking, cybersecurity essentials, and ethical hacking.