Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@davidmbale1
Experienced IT manager with a decade in technical support and cybersecurity.
I am an IT Manager with over 10 years of experience in IT and international development, specializing in providing timely and effective technical support. My journey has equipped me with the skills to resolve hardware and software issues while maintaining robust computer systems and network infrastructure. I excel in troubleshooting, user support, and ensuring network security and performance, which has been pivotal in enhancing operational excellence within my organization.
In my current role at Abt Associates, I spearhead the establishment and management of our computer network across various operational locations in Zambia. I have successfully collaborated with monitoring and evaluation teams to provide essential support on digital health strategies, enhancing program effectiveness across 54 operational sites. My commitment to maintaining cybersecurity measures, including antivirus software and firewalls, has ensured the integrity and security of our systems.
Throughout my career, I have consistently resolved IT issues within specified time limits and documented all faults and resolutions, creating a robust knowledge base for future reference. I am passionate about leveraging technology to improve organizational efficiency and am dedicated to continuous learning and professional development in the ever-evolving IT landscape.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Abt Associates
Aug 2015 - Present (10 years 3 months)
Spearheaded the establishment and management of the computer network for the PMI Evolve project in Zambia. Provided technical assistance on digital health strategies, managed desktop support for 40 users, and maintained cybersecurity measures. Utilized ServiceNow for tracking IT support incidents and ensured consistent internet connectivity.
Elizabeth Glaser Pediatric Aids Foundation
May 2011 - Aug 2015 (4 years 3 months)
Managed and deployed Electronic Health Record systems, ensuring compliance with health regulations. Provided technical support to healthcare facilities, analyzed data for trends, and implemented security measures and disaster recovery plans.
FHI360
Feb 2008 - May 2011 (3 years 3 months)
Managed computer systems and networks, including Active Directory maintenance. Installed and configured hardware and applications, supported the PCR database, and implemented the CISCO VOIP telephone system.
Degrees, certifications, and relevant coursework
Bachelor of Science, Computing
2014 - 2017
Studied various aspects of computing, including programming, systems analysis, and database management, equipping me with the skills necessary for a career in IT.
Level 5 Diploma, Computing
2011 - 2012
Completed a Level 5 Diploma in Computing, focusing on foundational IT skills and knowledge necessary for effective problem-solving in technology.
Software and tools used professionally
You can contact David and 90k+ other talented remote workers on Himalayas.
Message DavidDouglas Phiri
IT Support Officer, Zambeef Products PLC
benard mumba
Strategic Information Officer Team Lead, John Snow Inc USAID
Andrew Njekwa Mutuna
Systems Support Administrator, Zamtel
Mukupa Mwaba
Network Operations Center Operator, IHS Zambia Limited
Kafwanda Chipati
Data Asset Verification & Tagging Consultant, PACT Zambia
Jani Zabangwa
Academic IT Specialist, Educore Services
Hadley Chambula
Customer Service Representative, YellowCard Financial Zambia Limited
Bernard Zulu
Student Network Administrator, Independent Learning Project
Jacob Jama
Information Technology Intern, Pandari Hotel
Binwell Mambwe
IT Support Engineer, Zambia National Service