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Bincy User

@bincyb

Cloud implementation engineer improving reliability through AWS operations, incident response, and API automation in fintech.

India

Message

What I'm looking for

I’m looking for cloud operations or production-support roles where I can run reliable multi-tier systems, lead incident/change processes, automate deployments, and use AWS observability and API validation to reduce MTTR.

I’m an Implementation Engineer with 6+ years of experience in production support, cloud operations, and enterprise software deployments, especially within FinTech and banking environments. I coordinate client-facing implementation and go-live phases, troubleshooting multi-tier applications and validating REST APIs (OpenAPI/Swagger) across distributed systems.

I apply SRE principles to improve monitoring, incident response, and system reliability—reducing MTTR through proactive observability, log analysis, and root cause analysis. From AWS scripting (Python/Shell) and release management to automation and GitOps-style deployments (Jenkins, YAML, IaC), I focus on stable operations, reliable integrations, and repeatable, production-grade outcomes.

Experience

Work history, roles, and key accomplishments

Implementation Engineer

Q2 Software, Inc.

Jan 2024 - Aug 2024 (7 months)

Diagnosed and resolved production issues across API interactions and multi-system dependencies, using Splunk and SQL to analyze audit logs and reduce MTTR for banking platform incidents. Supported monthly digital banking go-lives and validated API request/response structures with Swagger/OpenAPI to ensure smooth, reliable releases.

AWS Lambda Amazon API Gateway IAM OpenAPI Splunk SQL Prometheus Grafana Terraform

Platform Engineering Analyst

Systalent Technologies Pvt. Ltd.

Mar 2023 - Jan 2024 (10 months)

Performed deep-dive incident RCA and issue reproduction to reduce rollback rates and improve pipeline stability in complex multi-tier digital banking environments. Optimized log aggregation with Splunk and automated enablement to streamline monitoring and reduce manual operational effort.

Incident Management Root Cause Analysis Splunk Release Management SQL CI CD

Senior Systems Engineer

SunTec Business Solutions

May 2021 - Jan 2022 (8 months)

Designed and optimized PL/SQL stored procedures for banking transaction pricing modules, improving query performance and data accuracy. Managed L3 production activities and coordinated end-to-end release pack preparation, testing, and delivery for enterprise banking clients with minimal downtime.

Pl SQL SQL Release Management Production Support Service Upgrades SDLC

Senior Systems Engineer

Infosys Ltd.

Jun 2017 - Apr 2021 (3 years 10 months)

Supported financial and investment reporting applications while maintaining 99%+ SLA compliance on critical reporting workflows. Automated routine deliverables with UNIX shell scripting (~30% manual effort reduction) and used proactive monitoring to improve reliability and reduce incident recurrence.

Shell Scripting Pl SQL SQL Incident Management SLA Management