Vasanthakumar Latchumanan

I am a dedicated IT professional with over 9 years of extensive experience in the Information Technology industry, particularly within the Banking and Financial Services domain. Currently, I serve as a Production Services Specialist at BA Continuum India, a subsidiary of Bank of America, where I lead a team of Merchant Platform Support Engineers. My role involves managing production issues related to onboarding, authorization, and settlement stages, ensuring seamless operations and high-quality service delivery.

Throughout my career, I have demonstrated a strong ability to propose technology products and service alternatives that enhance production services. I excel in monitoring critical business applications using advanced tools like Splunk and Datadog, and I possess excellent documentation and communication skills that facilitate effective collaboration with senior leadership and vendors. My experience also includes significant roles at Tata Consultancy Services and Cognizant Technology Solutions, where I honed my skills in middleware administration, application deployment, and incident management.