At VXI Global Solutions, I provisioned AWS infrastructure with Terraform and supported containerized workloads across 20+ services. I also built CI/CD pipelines and observability with Prometheus, Grafana, and Splunk.
I connected monitoring platforms to BigPanda, cutting alert noise by 30%, and established SLIs, SLOs, and error budgets for critical services. During production incidents, I coordinated teams to restore service within 30 minutes for P1 issues.
At HCL Technologies, I worked on the CTMC Auto DLR project, contributing to an observability migration from SolarWinds to GCP and Grafana that cut alert noise by an estimated 40%. I also helped reduce post-release incidents by 25% through alert tuning, RCA, and performance analysis.
Earlier, at Helius Technologies, I built dashboards and supported production services for C2E Nextgen Indonesia (DBS Bank). My experience also includes application support, incident and change management, and software development across banking and financial services projects.
