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Bianca Genius

@biancagenius

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Executive assistant and operations leader with 10+ years managing schedules, dispatching, and QuickBooks.

United States

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What I'm looking for

I’m looking for an administrative/operations role where I can support executives and teams, streamline scheduling and dispatching, and drive accuracy using QuickBooks, A/R/A/P, and quality assurance practices.

I have over 10 years of experience delivering senior administrative support, executing day-to-day operations, and improving executive efficiency. I spearheaded scheduling, dispatching, and coordination for at least 15 employees daily, while managing A/R, A/P, payroll, and vendor/customer records using QuickBooks.

I bring a hands-on, compliance-minded approach—handling invoicing and delinquent accounts, supervising teams in office and in the field, and coordinating closely with Northrop Grumman and subcontractors. I’m also experienced in HR functions (recruiting, hiring, benefits, and compensation) and quality assurance processes to keep work accurate, organized, and audit-ready.

Experience

Work history, roles, and key accomplishments

Executive Assistant to the President

Roane's Rigging and Transfer Co., LLC

Jun 2009 - May 2026 (16 years 11 months)

Managed the President’s daily schedule, prioritized appointments and travel, and reviewed documents/quotes before they went to customers and vendors. Spearheaded dispatching and coordination for at least 15 employees daily and supported A/R, A/P, payroll, reconciliations, and HR functions using QuickBooks.

Executive Support Scheduling Dispatching Quickbooks Payroll Reconciliations Customers And Vendors

Operations Manager/Executive Assistant

Drive Towing, LLC

Jul 2016 - Jun 2024 (7 years 11 months)

Provided customer service by handling inbound calls and coordinating towing requests, rates, availability, and policies. Dispatched drivers, maintained job and vehicle records, and prepared impound/storage compliance paperwork while managing office supplies and equipment inventory.

Customer Service Dispatching Administrative Support Data Entry Compliance Documentation Inventory Management Scheduling Record keeping

Warehouse Clerical Aide

Best Buy Distribution Center

Oct 2018 - Dec 2018 (2 months)

Communicated quality control information to relevant departments and conducted in-house inspections to verify compliance with regulations and industry standards. Created QA reports and supported monitoring of quality control systems to improve effectiveness and efficiency.

Quality Assurance (QA)Inspections Compliance Documentation Report Writing Data Tracking Quality Control

Data Entry Specialist/Senior Sales Assistant

The Class Produce Group

Nov 2016 - Sep 2017 (10 months)

Entered data accurately into computer systems and performed quality checks to ensure documents met established standards. Updated daily orders, entered product costs/charges, and issued credits/balanced records in the system.

Data Entry Data Quality Document Verification Credit Processing

Family Investment Specialist

Department of Social Services

Feb 2016 - Jun 2016 (4 months)

Interviewed applicants for public assistance, medical assistance, and/or food stamps to determine eligibility and needs within the Family Investment Administration. Explained program requirements, elicited family and financial details, and calculated incomes/resources to establish benefit levels in accordance with federal, state, and local rules.

Eligibility Calculation Interviewing Client Communication Data Collection

Dietary Aide

Powerback Rehabilitation

Jul 2007 - May 2009 (1 year 10 months)

Kept kitchen areas clean and hazard-free and served meals to residents according to established schedules and dietary procedures. Washed serving utensils using a commercial dishwasher and followed food safety regulations while coordinating with kitchen staff to ensure timely meal delivery.

Food Safety Kitchen Sanitation Dishwashing Dietary Procedures Food Preparation Compliance