Bhadmus Olaide
@bhadmusolaide
I build lean product and operations systems that improve growth, retention, and execution.
What I'm looking for
I've built lean operating systems across VideoRemix.io, LTV SaaS Growth Fund, and product ventures in food and poultry. At VideoRemix.io, I reduced support tickets by 65%, improved retention by 15%, and helped reduce time-to-hire by 40%.
I turn customer pain points, workflows, and delivery blockers into clear priorities and measurable improvements. I have led product requirements, customer research, onboarding, reporting, sprint management, and cross-functional delivery using tools including Asana, ClickUp, Intercom, Zapier, and AI-enabled analytics.
At Bite & Sips Food and Drinks, I used AI-powered market analysis to identify opportunities that drove 30% sales growth, while automation reduced iteration cycles by 25%. At LTV SaaS Growth Fund, I improved team productivity by 15% and reporting insights by 20% across seven development teams.
I'm now building a lean poultry operation and an AI-powered mobile app for African poultry farmers, from market research and roadmap ownership through field testing, feed optimization, and yield prediction.
Experience
Work history, roles, and key accomplishments
• Building lean poultry operation and developing AI-powered mobile app for African poultry farmers using Cursor and Gemini.
• Applied product management methodology with AI tools for rapid prototyping, measuring performance, and fast iterations.
• Owned complete AI product roadmap from market research to development: feed optimization algorithms and yield prediction features.
• Designed feeding, h
• Conducted AI-powered market analysis using data analytics tools, identifying opportunities that drove 30% sales growth.
• Owned product strategy integrating AI automation tools (Zapier, predictive analytics), reducing iteration cycles by 25%.
• Led customer research leveraging AI-driven sentiment analysis improving retention by 20%.
• Managed end-to-end AI product roadmap and stakeholder alignme
• Owned product requirements for recruitment optimization, reducing time-to-hire by 40%.
• Managed complete development lifecycle achieving 70% on-schedule delivery.
• Led market analysis of customer pain points, decreasing complaints by 90%.
• Collaborated with compliance teams ensuring regulatory requirement alignment.
I led initiatives that significantly boosted team performance and reporting efficiency.
• Increased team productivity by 15% through effective sprint management and task delegation.
• Enhanced reporting processes, resulting in a 20% improvement in actionable insights for management.
• Facilitated knowledge transfer with detailed documentation for seven development teams, promoting collabora
I successfully enhanced client satisfaction and streamlined operations at Txt2Give, leading to notable improvements in user experience.
• Implemented effective onboarding processes that increased client engagement and retention.
• Leveraged technology tools to provide exceptional product guidance and support.
• Fostered strong client relationships, resulting in measurable improvements in sa
Customer Success Team Leader - Remote
Jul 2018 - Apr 2021 (2 years 9 months)
I excelled in driving customer success and operational efficiency at VideoRemix.io, achieving measurable results.
• Achieved a 65% reduction in support tickets through effective workflow optimization using Intercom.
• Improved customer retention by 15% via targeted churn analysis and actionable insights.
• Developed onboarding resources that empowered new team members and enhanced overall tea
Customer Success Specialist - Remote
Jul 2017 - Jun 2018 (11 months)
I successfully contributed to customer success initiatives at VideoRemix.io, driving improvements in client engagement and satisfaction.
• Delivered sales and technical support across multiple platforms, enhancing the onboarding process.
• Created comprehensive knowledge base articles, leading to a notable reduction in repetitive inquiries.
• Conducted webinars and personalized consultations, eff
Head Of Customer Service/Information Technology
Dec 2015 - May 2017 (1 year 5 months)
I successfully led IT operations and store management at Skippers Fast Food Ltd, achieving notable improvements in customer service and team efficiency.
• Developed and executed training programs that enhanced team performance and morale.
• Streamlined electronic data management processes, ensuring data security and accessibility.
• Implemented innovative customer service strategies that si
I excelled in my role by driving content accuracy and client engagement at Cloud Interactive Associates.
• Achieved 98% content accuracy through meticulous management of weekly uploads.
• Increased user engagement by 25% with innovative promotional strategies.
• Enhanced client retention by 20% through proactive account management and relationship building.
I led the operational management at Cliff Cafe Restaurant, achieving significant improvements in service and efficiency.
• Developed and implemented training programs that elevated staff performance and customer service standards.
• Optimized inventory management, resulting in a 15% reduction in waste and improved cost control.
• Fostered strong customer relationships, increasing repeat bus
I successfully contributed to IT operations and marketing initiatives, achieving notable results in system efficiency and customer loyalty.
• Reduced system downtime by 25% through strategic network management, ensuring seamless operations.
• Created 50+ marketing materials that enhanced brand visibility and engagement in a competitive market.
• Improved customer retention by 15% through in
I effectively utilized data analysis and IT system management to drive operational excellence at University College Hospital.
• Delivered actionable insights through data analysis, influencing key decisions and strategies.
• Enhanced staff capabilities by providing training on data management tools, leading to improved data utilization.
• Ensured seamless IT operations, contributing to the
I successfully improved service quality and customer satisfaction at Mr Biggs Restaurant through effective team leadership and workflow optimization.
• Mentored team members, resulting in enhanced service delivery and operational efficiency.
• Drove repeat business by creating memorable customer experiences that kept patrons returning.
• Developed strong communication and leadership skills
Education
Degrees, certifications, and relevant coursework
Osisatech Polytechnic, Enugu
Bachelor of Technology (BTech), Computer Science
2008 - 2010
Osisatech Polytechnic, Enugu
Bachelor of Technology, Computer Science
2008 - 2010
Pursued a Bachelor of Technology in Computer Science from 2008 to 2010.
Polytechnic High School, Ijokodo, Ibadan.
High School
1999 - 2005
Polytechnic High School, Ijokodo, Ibadan
High School Diploma, General Studies
1999 - 2005
Completed high school education from 1999 to 2005.
Availability
Location
Authorized to work in
Job categories
Skills
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