Be Top Tier

Designs and delivers presentations and training for international teams, provides training data and quality assessments for AI scheduling and gaming systems, and refines evaluation frameworks to improve contextual accuracy.

Provided HR guidance and mentorship to managers, managed diverse cases using creative problem-solving and cultural awareness, and developed innovative HR solutions to improve team performance.

Delivered lectures on HR topics and managed recruitment operations, publishing 50 job postings, coordinating 105 interviews, and administering 200 pre-employment exams within 15 weeks.

Delivered process improvement and change management consulting under tight timelines to enhance team performance and operational efficiency in dynamic environments.

Conducted daily remote training for North American and Caribbean clients, tailoring approaches to diverse cultural backgrounds and motivating over 350 restaurant teams to adopt new systems.

Led a high-performing sales team generating $6 million in annual sales, mentored eight trainees into leadership roles within 20 months, and drove engagement through coaching and communication.

Organized and led monthly onboarding sessions to foster company culture and provided strategic guidance to enhance team performance and engagement.

Trained 45 senior managers on complex compensation regulations and conducted analyses presenting clear, actionable findings to leadership.

Designed assessment processes, conducted employee surveys and feedback sessions, and presented organizational recommendations to executive teams to improve development initiatives.

Completed the Insane Productivity Course and professional development programs between 2018 and 2020.

Completed advanced communication and personal development courses during 2016–2017.

Completed a Bachelor of Commerce with a major in Human Resources from 2008 to 2011.