
Paige R
@paiger
I build HR systems, learning programs, and change enablement that scale.
What I'm looking for
At Fully Managed, through its acquisition by TELUS, I led learning, HR operations, and change enablement across critical transition taskforces. I built ServiceNow workflows for a 500-person organization, helping a three-person HR team reduce manual ticket volume.
I've also connected training, compliance, and operational planning to measurable business outcomes, including more than $1M in annual partner cost savings. My work spans enterprise learning platforms, SSO integration, performance and compensation modeling, payroll, knowledge bases, and hands-on technical training.
Experience
Work history, roles, and key accomplishments
Substitute Educational Assistant
Public School Board
Mar 2026 - Present (6 months)
Supported diverse student populations using tactile, non-verbal, and sensory-driven interventions. Managed high-friction behavioral days by pivoting to interactive learning mechanics to boost trust and verbalization.
Enumerator (2026 Census)
Statistics Canada
May 2026 - Aug 2026 (3 months)
Formulated and deployed custom geo-navigation routes to efficiently orchestrate multi-site field logistics. Executed a 400-location observational registry, achieving 100% closure within a 2-week window.
Training & Development Specialist
Fully Managed Inc.
Apr 2020 - Aug 2024 (4 years 4 months)
Selected as core member of transition taskforce during TELUS acquisition, sitting on 4 of 5 enablement groups. Championed LinkedIn Learning adoption, automated audit sheets for 200+ team members, and secured $800K/year in Microsoft rebates.
HR Generalist / HR Administrator
Fully Managed Inc.
Sep 2018 - Apr 2020 (1 year 7 months)
Led Joint Health & Safety Committee and Culture Committee, managing performance reviews for 200 field technicians. Executed full-cycle payroll during transition and trained incoming Payroll Specialist.
Lead Trainer
Fully Managed Inc.
Aug 2017 - Sep 2018 (1 year 1 month)
Audited and rewrote fragmented documentation on SharePoint, creating a screen-shot-guided technical knowledge base. Built blended onboarding curriculum with hands-on hardware diagnostic labs.
Level 1 Technical Technician
Fully Managed Inc.
Mar 2017 - Aug 2017 (5 months)
Provided tier-1 hardware, network re-imaging, and user-access support for high-security profiles including municipal, manufacturing, and healthcare systems. Built strong client relationships across 150 accounts.
Volunteer & Digital Organizer
Home & School Committee
Spearheaded modernization of school-wide fundraising by transitioning paper-based workflows to secure online digital forms. Optimized multiple campaigns to drive higher community engagement.
Education
Degrees, certifications, and relevant coursework
Institute for Performance and Learning
Certified Training and Development Professional (CTDP) Candidate, Training and Development
Accepted as a Certified Training and Development Professional (CTDP) candidate via professional portfolio evaluation highlighting comprehensive workplace learning design.
LinkedIn Learning
Professional Development, Technical Foundations and Continuous Learning
Activities and societies: Code Literacies: HTML, JavaScript, Python, Java, C++; Core Professional Training: Advanced Instructional Design, Gap Identification, Gamified Learning Systems, Performance Management Architecture, Repositories Systems & Compliance.
Self-directed technical foundations and continuous learning in code literacies and core professional training.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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