Beth Godfrey
@bethgodfrey
Graduate of Royal Holloway of London with experience in various environments.
What I'm looking for
I am a highly motivated and adaptable individual with a strong background in customer service, leadership, and problem-solving. With experience in working independently and as part of a team, I thrive in fast-paced environments where no two days are the same. My excellent communication skills, both written and verbal, have enabled me to effectively liaise with various teams and departments to achieve common goals.
Throughout my career, I have developed a keen sense of creativity in finding solutions to issues as they arise. I am confident in my ability to work remotely and in-person, and have a proven track record of making independent decisions in high-pressure situations. With a strong passion for learning and developing new skills, I am always looking for opportunities to grow and take on new challenges.
With a strong educational background, including a Postgraduate Diploma in flute performance from Royal Holloway University of London, I possess a unique blend of skills that enable me to approach problems from a creative and analytical perspective. I am excited to bring my skills and experience to a new role and contribute to a dynamic and innovative team.
Experience
Work history, roles, and key accomplishments
Benefits Assessor (Level One)
Liberata
Feb 2022 - Mar 2023 (1 year 1 month)
Processed new claims and changes in circumstance for Housing Benefit and Council Tax Support, carried out full claim reviews, and made decisions regarding assessing, suspending, and cancelling claims.
Customer Service Agent
Samsung (Capita)
Nov 2021 - Feb 2022 (3 months)
Answered phone calls from customers, troubleshooted software and hardware problems with Samsung handheld devices, and booked repair appointments.
Bar Supervisor and Duty Manager
The Packhorse, RHUL Students’ Union
Mar 2017 - Aug 2021 (4 years 5 months)
Served customers, trained staff, and managed cash-up and opening/closing of the venue.
COVID-19 LFT Test Operative
Unknown
Jan 2021 - Jul 2021 (6 months)
Guided members of the public through COVID-19 lateral flow tests, registered details, and maintained cleanliness and PPE.
Mail Order Assistant
Just Flutes, Jonathan Myall Music
Oct 2018 - Jan 2020 (1 year 3 months)
Responded to customer orders, processed and packaged orders, and maintained stock and cash handling.
Admissions Staff
South Lakes Safari Park
Jul 2016 - Aug 2016 (1 month)
Sold tickets to customers, checked and cleaned toilets, and provided animal food.
Instrumental Music Tutor
UVHS
Sep 2012 - Aug 2015 (2 years 11 months)
Taught primary school children flute and piano, prepared students for ABRSM examinations, and accompanied students in performances.
Education
Degrees, certifications, and relevant coursework
Beth hasn't added their education
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