Benazir Shahid
@benazirshahid
I coordinate academic and learning operations, improving schedules, reporting, and cross-functional program delivery.
IndiaWhat I'm looking for
I'm coordinating academic operations at Sanjay Saraf Educational Institute, managing timetables, faculty requirements, sessions, trackers, and last-minute operational changes across multiple programs.
Previously at ITC Limited, I coordinated 10+ multi-day learning programs across 13 divisions, supporting 350+ employees and 288+ hours of live training while managing MIS, logistics, participant communication, and reporting.
Experience
Work history, roles, and key accomplishments
Academics Operations Associate
Sanjay Saraf Educational Institute
Aug 2026 - Present (1 month)
Coordinate day-to-day academic operations across multiple programs, managing schedules, faculty requirements, and operational dependencies. Develop and maintain structured academic timetables and trackers using Excel and Google Sheets.
Customer Relationship Manager
Mahindra Automotive
Jan 2023 - Jun 2023 (5 months)
Managed customer relationships, enquiries, and follow-ups across the vehicle sales and service journey. Coordinated with internal teams to resolve customer requirements and ensure timely service delivery.
Customer Relationship Executive
Mercedes-Benz
Mar 2022 - Dec 2022 (9 months)
Addressed customer questions, problems, and complaints in person and via phone to maintain positive relationships. Appointed as 'Delivery Expert' to ensure hassle-free delivery and maintained records for traceability.
Learning & Development Operations Coordinator
ITC Limited
Coordinated end-to-end logistics for 10+ multi-day L&D training programmes across 13 ITC divisions, impacting over 350 employees. Managed training MIS for 13 business divisions covering 350+ learners.
Education
Degrees, certifications, and relevant coursework
The Bhawanipur Education Society College
Bachelor of Commerce, Accounting and Finance
Bachelor of Commerce with Honours in Accounting and Finance, graduated in 2015.
Birla Bharati
Higher Secondary, Commerce
Completed Higher Secondary education in Commerce in 2012.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
Interested in hiring Benazir?
You can contact Benazir and 90k+ other talented remote workers on Himalayas.
Message BenazirGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
