Manya Harchandani

I am a dedicated Business Operations Specialist with a strong focus on client servicing, process optimization, and data-driven decision-making. My expertise lies in stakeholder management and operational efficiency, where I have consistently demonstrated my ability to streamline workflows and enhance service delivery. I take pride in my proven track record of improving client satisfaction through innovative solutions and strategic initiatives.

Currently, I serve as a Client Servicing & Operations Specialist at the National Institute of Information Technology (NIIT), where I manage client inquiries and collaborate with cross-functional teams to optimize communication channels and operational frameworks. My previous experience as an Operations Executive at Prometric Limited further honed my skills in providing tailored solutions and ensuring compliance with corporate governance. I have been recognized for my excellence in service management and process improvement, which reflects my commitment to delivering high-impact solutions and fostering long-term client relationships.