Open to opportunities

Benard Muya Kanyotu

@benardmuyakanyotu

Property Administrator and IT-minded digital marketer optimizing Airbnb operations, tenant management, and automation for better occupancy.

Kenya

Message

What I'm looking for

I’m looking for a role where I can manage short-term rentals and client relationships end-to-end, use data and automation to streamline operations, and support growth through marketing and continuous improvement.

I’m a Property Administrator with over 10 years of multi-sector experience, blending property and tenant management with ICT support, sales, administration, logistics, and digital marketing. In my current role at Dwellory Urban Living, I manage Airbnb and short-term rental operations across Airbnb, Booking.com, and Vrbo, optimizing calendars to maximize occupancy.

I also handle tenant onboarding, lease negotiations, maintenance coordination, guest coordination, and compliance with safety standards, while managing property financial records and service provider payments. Previously, as an ICT Officer at Ultratude Tech Limited, I drove sales of the Mzizi School ERP software, delivered customer support, provided IT troubleshooting, and built dashboards through data analysis—experiences that shape how I streamline workflows with automation and improve service delivery.

Experience

Work history, roles, and key accomplishments

Current

Property Administrator

Current

Dwellory Urban Living

Jan 2025 - Present (1 year 4 months)

Managed Airbnb and short-term rental operations across Airbnb, Booking.com, and Vrbo, optimizing calendars to maximize occupancy. Oversaw tenant/guest coordination, lease negotiations, maintenance and renovations, logistics for guest travel, and income/expense recordkeeping.

Short Term Rental Operations Maintenance Coordination Record keeping Market Research

ICT Officer

Ultratude Tech Limited

May 2022 - Jun 2023 (1 year 1 month)

Drove sales of the Mzizi School ERP software and provided customer support to ensure client satisfaction. Delivered IT support including system maintenance and troubleshooting, plus data analysis and dashboard reporting while supporting project delivery.

ERP Sales Customer Support Customer System Maintenance Data Analysis Dashboards Project Management Support Client Relationship Management CRM Systems Service Delivery

IT Assistant & Transport Coordinator

Mountain View School

Jan 2022 - May 2022 (4 months)

Developed and taught the ICT curriculum to improve students’ practical skills with digital tools. Coordinated school transport logistics to support operational efficiency and student safety, providing administrative and IT support as needed.

Digital Tools Administrative Support IT Support Student Safety Coordination Operational Efficiency Google Workspace Microsoft Office

Personal Assistant to Managing Partner

Mereka & Company Advocates

Jul 2018 - Dec 2021 (3 years 5 months)

Provided administrative support including managing correspondence and scheduling meetings, while maintaining the firm’s website to keep services information accurate. Delivered IT support and content management for branding materials and represented the firm at workshops, conferences, and legal community events.

Administrative Support Website Development Content Management IT Support Client Facing Event Representation Correspondence Management Google Workspace Microsoft Office Suite