Chinemerem Johnson

I am a Sales & Customer Support professional with hands-on experience managing high-volume inbound and outbound interactions across phone, email, and live chat. I consistently handle 25–30+ daily touchpoints and maintain 95%+ CRM and operational data accuracy.

My background includes customer-facing roles in real estate and short-term rentals, where I coordinated operations, supported pipelines, scheduled appointments, and resolved client issues—often the same day—to protect satisfaction and repeat business.

I use tools such as Notion, Trello, Microsoft Office, Google Workspace, and common CRMs to keep records accurate, track tasks, and improve team handoffs. I am organized, coachable, and effective in fast-paced, target-driven remote and in-person settings.

I seek roles where I can apply my customer support, appointment scheduling, and operational coordination strengths to improve customer experience, streamline workflows, and contribute to team performance.