bella audu

I am a dedicated and diligent Customer Support Officer with a strong commitment to enhancing customer satisfaction and loyalty. My experience at Moniepoint Inc. has equipped me with the skills to resolve customer complaints effectively while supervising team performance and identifying training needs. I take pride in my ability to mentor associates and implement performance-oriented strategies that drive quality service goals.

In addition to my professional experience, I have volunteered with Shared Humanity Foundation, where I utilized my strong interpersonal communication skills to support community events and assist individuals in need. My background as a Personal Assistant to the Gender Advisor at the Defence Headquarters has further honed my organizational and administrative skills, allowing me to manage executive schedules and handle confidential information with discretion.