Hughes Anthony
@hughesanthony
Versatile professional skilled in customer service and operations management.
What I'm looking for
I am a versatile and innovative professional with extensive experience in customer service, operations, and organizational development. My journey has equipped me with the skills to plan and execute project strategies effectively, foster team leadership, and deliver exceptional results across diverse roles. I thrive in dynamic environments and have a proven ability to adapt to new challenges, driving success in every endeavor.
Currently, I serve as a Customer Support Associate at Moniepoint Inc, where I identify and assess customer needs, build sustainable relationships, and ensure satisfaction through effective communication. My previous roles, including People Operations Associate and Learning and Development Officer, have honed my skills in HR administration and employee development, allowing me to contribute significantly to organizational growth and efficiency.
Experience
Work history, roles, and key accomplishments
Customer Support Associate
Moniepoint Inc
Dec 2021 - Present (3 years 6 months)
As a Customer Support Associate, I identify and assess customers' needs to ensure satisfaction, build sustainable relationships, handle complaints, and maintain accurate records of customer interactions.
Tutor/Hostel Parent
St Thomas Aquinas Catholic College
Jan 2021 - Present (4 years 5 months)
In my role as a Tutor and Hostel Parent, I teach Social Studies and Civic Education, care for students in the hostel, and provide counseling and welfare monitoring.
People Operations Associate
Rovedana Limited
Jun 2021 - Oct 2021 (4 months)
As a People Operations Associate, I pre-screen resumes, monitor employee performance, enhance filing systems, and manage internal communications.
HR Assistant
Highir Technology
Oct 2020 - Jun 2021 (8 months)
In my role as HR Assistant, I conducted audits, coordinated onboarding processes, and acted as a liaison for conflict resolution.
Learning and Development Officer
Let’s Learn Africa
Sep 2019 - Apr 2020 (7 months)
As a Learning and Development Officer, I developed training materials, coordinated workshops, and drafted contracts for new training programs.
Presenter
Unilorin FM
Nov 2011 - Nov 2014 (2 years 11 months)
As a Presenter at Unilorin FM, I arranged interviews, presented shows, and managed news announcements.
Class Teacher
Anglican Nursery/Primary School
Aug 2017 - Jul 2020 (2 years 11 months)
As a Class Teacher, I taught English Language and other subjects, enhancing students' literacy and streamlining result computation.
Independent Sales Consultant
Oriflame Nigeria
Jan 2016 - Aug 2017 (1 year 7 months)
As an Independent Sales Consultant, I promoted products on social media, conducted peer-to-peer sales, and led recruitment seminars.
Computer Tutor
Nnewi High School
Jan 2015 - Jan 2016 (1 year)
As a Computer Tutor during my NYSC, I taught students basic computer applications and organized practical lessons.
Volunteer Team Lead
AIESEC Nigeria
Nov 2011 - Nov 2014 (2 years 11 months)
As a Team Lead in AIESEC, I established project plans, delegated tasks, and managed communications among team members.
Education
Degrees, certifications, and relevant coursework
University of Ilorin
Bachelor of Science (Honors), Sociology
B.Sc. (Hons) in Sociology, focusing on the study of social behavior, institutions, and structures. Developed critical thinking and analytical skills through various coursework and projects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Interested in hiring Hughes?
You can contact Hughes and 90k+ other talented remote workers on Himalayas.
Message HughesFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
