Open to opportunities

Basit Ayomide

@basitayomide

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Service support expert skilled in communication and customer relations.

Georgia

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What I'm looking for

I seek a role that values collaboration and offers opportunities for growth.

As a dedicated Service Support Expert, I possess a strong ability to build positive relationships and exceed goals through effective communication. My experience spans various roles, including English Game Presenter and Customer Support Agent, where I honed my skills in problem-solving and customer engagement. I thrive in dynamic environments, consistently delivering results that enhance customer satisfaction.

At Evolution Georgia LLC, I quickly responded to customer needs, ensuring a seamless gaming experience while addressing issues promptly. My tenure at Bloomex further developed my expertise in customer support, where I utilized automated systems to manage inquiries and maintain accurate documentation. I am passionate about fostering collaboration and leveraging my interpersonal skills to create a positive impact in any organization.

Experience

Work history, roles, and key accomplishments

Sales Representative

New Global Solutions

Apr 2024 - Jul 2024 (3 months)

As a Sales Representative, I provided quotes and answered client queries through various communication channels, while building and maintaining positive relationships with customers to enhance sales opportunities.

Sales Customer Relationship Management Communication Problem Solving Email Communication Time Management

Customer Support Agent

Bloomex

Nov 2022 - Mar 2024 (1 year 4 months)

In my role as a Customer Support Agent, I addressed customer inquiries and complaints, maintained detailed logs of interactions, and ensured accurate data entry in the customer database to enhance service delivery.

Customer Support Communication Problem Solving Documentation CRM Data Entry Time Management

English Game Presenter

Evolution Georgia LLC

Jun 2020 - Sep 2022 (2 years 3 months)

As an English Game Presenter, I engaged with online players, responding to their needs and providing information about game features. I ensured customer satisfaction by resolving issues and reporting game mistakes to management.

Customer Service Problem Solving Communication CRM Zendesk Remote Work Market Analysis Time Management

Education

Degrees, certifications, and relevant coursework

New Vision University

Bachelor's degree, Medicine

2019 - 2024

Activities and societies: Member of the Medical Research Student Association

Pursuing a Bachelor's degree in Medicine, focusing on the principles of medical science and patient care. Engaged in various medical research projects and collaborative learning experiences.