At Solvero, I handle player interactions, ticket escalations, and issue resolution in live gaming environments. My work also includes optimizing support workflows to maintain service standards and support player retention.
At Glovo, I managed customer relations and resolved application issues, while supporting delivery logistics, order tracking, and courier communication. I also coordinated with restaurants and stores to help resolve operational issues.
At Evolution, I hosted live online games in English and maintained game integrity by following operational procedures. I’ve also completed studies in English Philology and a full certification course in Graphic Design.
