At Penn Mutual USA, I contacted prospective clients about life insurance and financial planning solutions, identified customer needs, and qualified leads for licensed financial professionals.
I explained insurance products and retirement planning options, addressed objections with accurate information, and scheduled appointments.
At Leadership Newspaper, I handled customer inquiries about subscriptions, billing, and newspaper delivery. I resolved complaints, processed payments, and supported subscription changes and account updates.
At Bamleo Events Planning And Logistics, I responded to client inquiries, prepared quotations, and followed up on event bookings. I also maintained customer records and coordinated client requirements with event and logistics teams.

