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Bamitale Leo-Olagbaye

@bamitaleleo-olagbaye

Customer Service Representative with experience at Leadership Newspaper and Penn Mutual USA, resolving customer issues and qualifying insurance leads.

Nigeria
Message

At Penn Mutual USA, I contacted prospective clients about life insurance and financial planning solutions, identified customer needs, and qualified leads for licensed financial professionals.

I explained insurance products and retirement planning options, addressed objections with accurate information, and scheduled appointments.

At Leadership Newspaper, I handled customer inquiries about subscriptions, billing, and newspaper delivery. I resolved complaints, processed payments, and supported subscription changes and account updates.

At Bamleo Events Planning And Logistics, I responded to client inquiries, prepared quotations, and followed up on event bookings. I also maintained customer records and coordinated client requirements with event and logistics teams.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Ilorin logoUI

University of Ilorin

B.Sc, Mass Communication

B.Sc in Mass Communication from the University of Ilorin, completed in 2009.

DT

Dakins Foreign Customer Service Training

Certificate, Customer Service

Completed foreign customer service training with Dakins.

Tech stack

Software and tools used professionally

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