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Ayush ShuklaAS
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Ayush Shukla

@ayushshukla

Customer service specialist with a focus on operational excellence.

India
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What I'm looking for

I am looking for a role that values a customer-first approach and offers opportunities for growth in operational excellence.

I am a dedicated Customer Service Specialist with hands-on experience at Amazon, where I supported global customers through phone, chat, and email. My ability to communicate clearly and adapt quickly has allowed me to resolve high-volume queries efficiently while maintaining a calm and professional demeanor. I take pride in my consistent performance and proactive approach to problem-solving, which has been recognized through accolades such as Employee of the Month.

In my role at Amazon Development Centre Pvt. Ltd., I delivered high-quality resolutions to service-related queries, ensuring that each response was concise and grammatically correct. My transition to the Content Review team reflects my commitment to maintaining high standards of data confidentiality and compliance. I am eager to bring my customer-first mindset and operational excellence to dynamic backend roles, where I can continue to make a positive impact.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

RV

Rajiv Gandhi Proudyogiki Vishwavidyalaya

Bachelor of Technology, Technology

Studied a Bachelor of Technology at Rajiv Gandhi Proudyogiki Vishwavidyalaya. Focused on developing technical skills and knowledge relevant to the field.

Tech stack

Software and tools used professionally

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Ayush Shukla - CS Associate - Amazon Development Centre Pvt. Ltd. | Himalayas