HIMANSHU SHARMAHS
Open to opportunities

HIMANSHU SHARMA

@himanshusharma5

Dedicated Associate with 2+ years in customer support and satisfaction.

India
Message

What I'm looking for

I am looking for a role that allows me to enhance customer experiences and implement effective solutions in a dynamic environment.

I am a dedicated and detail-oriented Associate with over 2 years of experience in resolving complex customer complaints and driving customer satisfaction. My journey has been marked by a proven track record of managing multiple cases effectively while collaborating with cross-functional teams to implement process improvements that enhance customer loyalty.

Currently, I work at Amazon Development Centre, where I play a crucial role in addressing customer issues in a professional manner. My experience spans across various regions, including North America, Australia, Japan, and the United Kingdom, where I have consistently achieved high customer satisfaction ratings. I am passionate about improving processes and ensuring that every customer interaction is a positive one.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

JU

Jaipur National University

Bachelor of Science, Science

Completed a Bachelor of Science degree. Focused on foundational scientific principles and analytical skills.

RS

Rajasthan Public School

12th Grade Science, Science

Completed 12th grade with a focus on Science.

Tech stack

Software and tools used professionally

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HIMANSHU SHARMA - Associate - Amazon Development Centre | Himalayas