Valentine Samuel
@valentinesamuel
Dedicated customer service specialist with a passion for excellence.
What I'm looking for
I am a driven and results-oriented customer service specialist with nearly two years of experience at Amazon Canada/India Operations. I hold a Bachelor's degree in Business Administration from MES College, Goa University, and I am eager to advance my career by exploring new roles that challenge me and relate to my passions.
Throughout my career, I have consistently demonstrated exceptional customer service skills, achieving high ratings in customer reviews and feedback. I am a quick and flexible learner, adept at adjusting to various environments and situations, ensuring seamless transitions and effective performance.
I thrive on collaboration, fostering a positive team dynamic to achieve shared goals and objectives. I am committed to understanding and addressing customer needs, ensuring satisfaction and loyalty. I am excited to bring my skills and experience to a new role and contribute to a team that values personal and professional development.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
Amazon Development Center
Oct 2019 - Jul 2021 (1 year 9 months)
Worked as a Customer Service Specialist at Amazon Development Center, managing high volumes of calls and providing exceptional customer support. Resolved issues related to package tracking, refunds, and returns, while maintaining a focus on customer satisfaction and retention.
Education
Degrees, certifications, and relevant coursework
Valentine hasn't added their education
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