Open to opportunities

Ayomide Oladapo

@ayomideoladapo

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Customer Service and Virtual Assistant driving sales through high-volume communication.

Nigeria

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What I'm looking for

I’m seeking a remote or hybrid role where I can apply virtual assistance, customer support, and sales skills to improve customer experience and drive revenue growth while supporting operational efficiency.

I’m a results-driven Customer Service Specialist, Virtual Assistant, and Sales & Operations professional with experience managing high-volume communication (60+ inquiries/day) to boost customer satisfaction and revenue. I have proven success in consultative selling, lead generation, supply-chain coordination, and administrative workflow optimization using tools like Calendly, Trello, Asana, and Google Workspace.

My background spans retail management, commission-led automotive sales, and remote client support where I improved repeat business and turnover through people-first strategies, process improvements, and effective vendor negotiation. I hold a B.Ed in Guidance & Counseling and AWS Cloud Quest Cloud Practitioner training, and I bring disciplined, customer-focused execution to every role.

Experience

Work history, roles, and key accomplishments

Business Development Lead

Akeju Autos

Jan 2023 - Dec 2025 (2 years 11 months)

Led commission-driven sales operations, converting cold prospects into closed deals and building a referral network to maintain a robust pipeline of qualified buyers.

Business Development Prospecting Negotiation Sales Pipeline Management Sales Closing Consultative Selling

Customer Service Representative

Remote

Jan 2022 - Dec 2023 (1 year 11 months)

Managed high-volume daily communications (60+ inquiries/day) via WhatsApp, Messenger, and email to drive sales and resolve complex customer issues; improved lead-to-customer conversion through scheduling and follow-ups.

Customer Support WhatsApp Messenger Support CRM Management Google Workspace Calendly Trello Asana

Subject Teacher

NYSC

Jan 2022 - Dec 2023 (1 year 11 months)

Delivered Civic Education and CRK lessons, maintained classroom discipline, and tracked student progress with regular feedback during national service.

Teaching Classroom Management Lesson planning Communication Feedback

Strategic Sourcing & Sales Broker

Independent

Jan 2018 - Dec 2020 (2 years 11 months)

Sourced automotive spare parts and negotiated vendor pricing to secure competitive rates while protecting margins; advised clients on part compatibility and managed end-to-end fulfillment.

Sourcing Supply Chain Management Vendor Relations

Sales & Operations Manager

ID Food Store

Jan 2013 - Dec 2017 (4 years 11 months)

Directed operations and sales strategy, increasing monthly turnover by 20% and repeat business by 35% through staff training, cross-selling, and improved stock rotation that reduced waste 15%.

Operations Management Sales Strategy Staff Training Cross Selling Inventory Management Vendor Management