I’m looking for an operations, Chief of Staff, even e-commerce role in a startup or scale-up where I can structure systems, accelerate execution and connect customer usage, performance, and revenue.
Aurélien Jagot
@aurelienjagot
I build scalable operations, CRM, performance systems for growth businesses.
What I'm looking for
I co-founded and ran Épopées, an eco-responsible womenswear brand serving 15,000 customers and generating €300K in annual revenue. Across 12 years, I led strategy, finance, supply chain, e-commerce, customer experience, branding, CRM, and partnerships—improving conversion by 35% through a Shopify migration and growing CRM to 45% of monthly revenue with Klaviyo.
I turn complex operations into clear, scalable execution, connecting process, data, tools, customer journeys, and commercial performance. I’ve also built CRM strategies and automations at EmailClub, launched Bisou Cookies from production through distribution, and bring a hands-on founder’s perspective to high-growth teams.
Experience
Work history, roles, and key accomplishments
Eco-responsible, co-created womenswear brand – €300K annual revenue – 15 000 customers
💡 Co-founded and ran a slow fashion brand from the ground up, with a strong focus on transparency, sustainability, community building and product innovation.
Oversaw the company’s full scope: strategy, finance, operations, supply chain, customer experience, branding, CRM, e-commerce, and partnerships.
🔸 Key h
• Defining segmentation strategy, automation and flows (welcome,
churn, abandoned cart, upsell...)
• Designing high-performance campaigns
• Copywriting
• Optimising deliverability and email marketing ROI
Worked as Licensed Real Estate Broker at helloprêt.
Artisanal cookie brand with a nostalgic appeal (vegan option)
• From recipe to sale: production, logistics, prospecting and
distribution
• Defining brand positioning & short supply chain sales
• Inbound marketing, SEO, content creation (white papers, landing
pages, articles, infographics)
• Responded to public and private Request for Proposals
- Set up a new serious game offer (type of offer, business model, communication...)
- Competitive intelligence
- Answered to requests for proposal
- Canvas and surveys
- Posters and leaflets design
- Competitive intelligence (web and wap sites analysis: business models, contents available, compatibility with handsets, type of delivery to the customer…)
- Market analysis of mobile games
- Acted as operational relay between copyright owners, the legal department, and studios
- Acquired contents & content management
- Presented and informed rights owners of the negotiations
- Set up an event pl
- Conception / Drafting of sale support (giftbox)
- Training of external writers according to the editorial charter
- Partnership management
- Chauffeur for professionals : driving them to work
- Welcoming and looking after tourist groups
- Inform costumers, meeting their needs
- Parking vehicles
- Carrying luggage
- Event organisation (show and party)
- Sponsor’s recruitment
- Deal the logistics’ aspect (music, lights, decor, costumes)
- Creating a scenario for the show
- Team management (lifeguards)
- Communication support creation (TV screen + posters)
Education
Degrees, certifications, and relevant coursework
ESCP
Executive Master, Digital Innovation Entrepreneurship Leadership
2025 - 2026
ESCP Business School
Executive Master, Digital Innovation Entrepreneurship Leadership
2025 - 2026
Pursuing an Executive Master in Digital Innovation and Entrepreneurial Leadership, focusing on innovation, AI, go-to-market, and scaling.
ESCP
START Program (Blue Factory), Entrepreneurship
2025 - 2025
Massachusetts Institute of Technology
MOOC Entrepreneurship - Who is you customer, Entrepreneuriat / études entrepreneuriales
2014 - 2014
emlyon business school
MOOC Effectuation, Entrepreneurship/Entrepreneurial Studies
2013 - 2013
ESCP
Paris Factory Industries Créatives, Entrepreneurship/Entrepreneurial Studies
Ecole Supérieure de Management en Alternance (ESM-A)
Master 2
2009 - 2011
ISEG
Master 1, Strategic Marketing & Brand Management
2007 - 2008
Université Paris-Est Marne-la-Vallée
Bachelor, Sports management organisation
2006 - 2007
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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