Looking for a job

Atoloye Nanaawawu

@atoloyenanaawawu

Message

I support customers across phone, email, WhatsApp, and social channels while managing CRM records and appointments.

Nigeria

Message

What I'm looking for

I'm looking for a customer service or support role where I can resolve customer needs across chat, email, social media, and phone while managing follow-ups, appointments, and accurate CRM records.

I've supported customers at UBG Scents and Consumer Opportunity through phone, email, WhatsApp, social media, and outbound calls. I resolve enquiries and complaints, follow up on requests, and keep communication clear and professional.

At Consumer Opportunity, I qualified leads, scheduled and confirmed appointments, handled objections and verification calls, and maintained accurate CRM records. I'm comfortable working remotely across customer support, administrative coordination, and customer relationship management.

Experience

Work history, roles, and key accomplishments

Client Engagement & CRM Coordinator

Consumer Opportunity

Jan 2023 - Dec 2025 (2 years 11 months)

Conducted high-volume outbound calls to engage prospects and schedule appointments for sales representatives. Maintained accurate CRM records and documented customer interactions while meeting daily activity targets.

Outbound Calling Appointment Setting Lead Qualification CRM Management Customer Follow up Objection Handling Documentation

Customer Service & Administrative Support Representative

UBG Scents

Jan 2020 - Dec 2022 (2 years 11 months)

Managed inbound and outbound customer communications through phone, email, WhatsApp, and social media. Responded to enquiries, complaints, and order-related concerns while maintaining accurate records and coordinating with internal teams.