
Atoloye Nanaawawu
@atoloyenanaawawu
I support customers across phone, email, WhatsApp, and social channels while managing CRM records and appointments.
What I'm looking for
I've supported customers at UBG Scents and Consumer Opportunity through phone, email, WhatsApp, social media, and outbound calls. I resolve enquiries and complaints, follow up on requests, and keep communication clear and professional.
At Consumer Opportunity, I qualified leads, scheduled and confirmed appointments, handled objections and verification calls, and maintained accurate CRM records. I'm comfortable working remotely across customer support, administrative coordination, and customer relationship management.
Experience
Work history, roles, and key accomplishments
Client Engagement & CRM Coordinator
Consumer Opportunity
Jan 2023 - Dec 2025 (2 years 11 months)
Conducted high-volume outbound calls to engage prospects and schedule appointments for sales representatives. Maintained accurate CRM records and documented customer interactions while meeting daily activity targets.
Customer Service & Administrative Support Representative
UBG Scents
Jan 2020 - Dec 2022 (2 years 11 months)
Managed inbound and outbound customer communications through phone, email, WhatsApp, and social media. Responded to enquiries, complaints, and order-related concerns while maintaining accurate records and coordinating with internal teams.
Education
Degrees, certifications, and relevant coursework
Digital Marketing Skill Institute
Professional Diploma, Web Design and SEO
Completed a Professional Diploma in Web Design and SEO at Digital Marketing Skill Institute in 2025.
Maxwell Business School
Master Course, Digital Marketing and Business
Completed a Master Course in Digital Marketing and Business at Maxwell Business School in 2024.
Olabisi Onabanjo University
Bachelor of Science, Chemistry
Completed a Bachelor of Science in Chemistry at Olabisi Onabanjo University in 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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