Assane Ndiaye
@assanendiaye
Cybersecurity-focused application support analyst skilled in automation, incident investigation, and risk mitigation.
What I'm looking for
I am a cybersecurity-focused application production support analyst with hands-on experience troubleshooting applications, investigating security incidents, and automating routine tasks with Python. I deliver clear root-cause analysis and statistical reporting to support risk decisions and operational continuity.
At JPMorgan Chase I deploy code and configuration changes across AWS and Terraform-managed environments, coordinate resolution across cloud and project teams, and manage disaster recovery, risk, and compliance activities aligned with corporate technology controls.
Previously I improved operational throughput and data quality at Amazon by implementing unit-per-hour tracking and investigating shipment exceptions, and I developed secure web interfaces, automated testing, and vulnerability reporting as a Junior Technologist.
I hold a B.S. in Information Security and am completing an M.S. in Cybersecurity Intelligence and Information Security; certifications include AWS Cloud Practitioner, with AWS Cloud Security and CISSP in progress.
Experience
Work history, roles, and key accomplishments
Troubleshot application errors, automated routine tasks with Python, and deployed code/configuration changes to pre-prod and production using AWS and Terraform, improving incident resolution and release reliability.
Managed daily operations data processing, implemented a UPH tracker that improved pick/sort productivity, and investigated late or missing shipments to reduce delivery delays.
Junior Technologist
Lucayan Technology Solutions
Apr 2018 - Jun 2019 (1 year 2 months)
Triaged and escalated support tickets, maintained web content with security controls, and produced vulnerability reports with remediation recommendations to improve platform security posture.
Student Activities Staff Assistant
Hillsborough Community College
Jan 2016 - Mar 2018 (2 years 2 months)
Handled inbound/outbound inquiries, managed departmental budgets and website content, and created social media content to promote student services and programs.
Education
Degrees, certifications, and relevant coursework
University of South Florida
Master of Science, Cybersecurity Intelligence and Information Security
Master of Science in Cybersecurity Intelligence and Information Security expected in May 2024 at the University of South Florida.
University of South Florida
Bachelor of Science, Information Security
Bachelor of Science in Information Security completed in May 2021 at the University of South Florida.
Availability
Location
Authorized to work in
Job categories
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