Vonté Sewell
@msewell
CompTIA Security+ CE | ISC2 Certified in Cybersecurity (CC)
United StatesWhat I'm looking for
Solutions-oriented cybersecurity junior endeavoring towards a fulfilling career in cybersecurity. I recently acquired both the ISC2: Certified in Cybersecurity and CompTIA Sec+ certifications and look forward to the entry-level opportunities provided to me by these accomplishments.
Experience
Software/App/Cloud Technical Support Analyst
Accenture
Aug 2022 - Present (1 year 10 months)
- Support vendors and State of Florida agencies in navigating MyFloridaMarketplace (MFMP) and SAP Ariba on Demand (AOD) eProcurement web applications in addition to addressing technical queries that arise while interacting with the applications via email, phone, and remote assistance (LogMeIn).
- Manage ticket queue of 100+ customer inquiries through resolution weekly in 100% compliance
Tech stack
Learn about the tools and technologies that Vonté likes to use.
Availability
Location
United StatesAuthorized to work in
Portfolio
tryhackme.com/p/Lay2ruinSalary expectations
Social media
Job categories
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