ASITESH MAJI
@asiteshmaji
Customer service associate with a strong background in sales.
IndiaWhat I'm looking for
I am a dedicated customer service associate with extensive experience in various customer care roles. My journey began at Hinduja Global Solutions, where I honed my skills in customer support for the AIRTEL process. Over the years, I have worked with renowned companies like Tech Mahindra and Fusion BPO, where I excelled in both inbound and outbound sales processes.
Throughout my career, I have consistently demonstrated my ability to enhance customer satisfaction and drive sales. My educational background in Mathematics and Finance complements my practical experience, allowing me to approach challenges analytically. I am passionate about improving company efficacy and am always eager to learn and grow in a challenging work environment.
Experience
Work history, roles, and key accomplishments
Customers Service Associate
Fusion Bpo
Jul 2019 - Jan 2020 (6 months)
Acted as a Customer Care Executive in the Oyo Inbound and Outbound Sales process, handling customer inquiries and sales.
Customers Service Associate
Instone Tiles and Adhesives
Oct 2016 - Mar 2019 (2 years 5 months)
Worked as an Office Assistant and Lab in Charge, managing office operations and supporting customer service functions.
Customers Service Associate
Tech Mahindra
Jul 2014 - Jul 2016 (2 years)
Served as a Customer Care Executive in the Vodafone TV process and Vodafone M Peas and Get it process, focusing on customer inquiries and support.
Customers Service Associate
Hinduja Global Solutions
Jul 2010 - Feb 2011 (7 months)
Worked as a Customer Service Associate for the AIRTEL process, providing support and assistance to customers, resolving queries and ensuring customer satisfaction.
Education
Degrees, certifications, and relevant coursework
SLSymbiosis Center for Distance Learning
Post Graduate Diploma in Business Administration, Finance
2019 -
Pursued a Post Graduate Diploma in Business Administration with a focus on Finance, enhancing my understanding of financial management and business strategies.
UBUniversity of North Bengal
Master of Science, Mathematics
2009 -
Completed a Master of Science in Mathematics, focusing on advanced mathematical theories and applications.
UCUniversity of Calcutta
Bachelor of Science, Science
2002 -
Earned a Bachelor of Science degree, gaining foundational knowledge in various scientific disciplines.
B.N.G. Institution
Higher Secondary
2000 -
Completed Higher Secondary education, focusing on a broad curriculum that prepared me for higher education.
Kulti Boys High School
Madhyamik
2000 -
Completed Madhyamik education, laying the groundwork for my academic journey.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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