Umar farook Damam
@umarfarookdamam
Motivated customer service agent with strong communication skills.
IndiaWhat I'm looking for
I am a result-oriented and motivational job seeker with a background in customer service. I have gained valuable experience working as a customer service agent at Tech Mahindra and currently at Accenture. My journey has equipped me with essential skills in communication, management, and active learning.
With a B. Tech in Mechanical Engineering from Siddartha Educational Academy, I have developed a strong foundation in problem-solving and time management. I am eager to leverage my skills in a reputed organization where I can continue to grow and contribute effectively.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
Accenture
Currently employed as a Customer Service Agent, handling customer interactions and providing assistance. Utilizing communication and technical skills to address customer needs.
Customer Service Agent
Tech Mahindra Ltd.
Mar 2023 - Aug 2024 (1 year 5 months)
Served as a Customer Service Agent, providing support and resolving customer inquiries. Gained experience in communication and problem-solving within a call center environment.
Education
Degrees, certifications, and relevant coursework
Vemu jr college, b.kothakotta
Intermediate, Mathematics, Physics, Chemistry
Grade: 69%
Z.P highschool, damalacheruvu
SSC, Secondary School Certificate
Grade: 8.7 GPA
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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