I've delivered friendly, efficient customer service at Starbucks and Target, handling cash, point-of-sale operations, customer questions, and fast-paced daily service while maintaining organized, safe workspaces.
At State Farm Insurance and Ring Video Doorbell, I supported customers across phone, chat, mobile app, and online systems; documented claims and interactions accurately; troubleshot software and hardware issues; and de-escalated concerns with patience and professionalism. I bring over 20 years of customer-facing experience, dependable follow-through, and the ability to quickly learn new systems and procedures.
