Kanyinsola Ojo
@kanyinsolaojo
Dedicated individual passionate about customer service and support.
NigeriaWhat I'm looking for
I am a dedicated and empathetic individual with a strong passion for helping others. With excellent communication skills and a commitment to providing friendly and efficient support, I am eager to leverage my abilities in an entry-level customer service position. My educational background in Hospitality and Tourism Management has equipped me with the necessary skills to excel in a customer-focused environment.
Throughout my experiences, including roles as a Customer Service Representative and Front Desk Officer, I have honed my problem-solving abilities and developed a keen understanding of customer needs. I thrive in fast-paced settings, managing multiple tasks while maintaining a positive demeanor. My goal is to contribute to a dynamic team and build a successful career in the service industry.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
RachamHub Logistics
Jul 2023 - Aug 2023 (1 month)
Provided exceptional customer service by addressing inquiries, processing transactions, and resolving product-related issues. Compiled daily reports on orders and collaborated with team members to ensure smooth operations.
Sales Representative
Lolita Retail Store
May 2023 - Jun 2023 (1 month)
Assisted shoppers with product inquiries and processed transactions while maintaining a clean store environment. Developed strong customer service skills.
Front Desk Officer
FUNAAB Zoo Park
Mar 2023 - Apr 2023 (1 month)
Greeted visitors and provided information about services. Managed schedules and answered phone calls, enhancing customer interaction and multitasking skills.
Customer Service Intern
Skye Bank
Jan 2023 - Mar 2023 (2 months)
Supported the customer service team by handling inquiries via email and phone, assisting customers with product information, and providing timely assistance.
Education
Degrees, certifications, and relevant coursework
FAFederal University of Agriculture
Bachelor of Science, Hospitality and Tourism Management
2019 - 2023
Studied Hospitality and Tourism Management, focusing on communication skills, problem solving, business principles, and public speaking.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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