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Ashgary User

@ashgaryuser

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Business Development Manager with a focus on market growth.

Philippines

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What I'm looking for

I am looking for a role that allows me to leverage my business development skills in a collaborative environment, focusing on growth and customer satisfaction.

I am a dedicated Business Development Manager with extensive experience in enhancing organizational market positions and achieving financial growth. Throughout my career, I have successfully identified new business opportunities, negotiated and closed deals, and managed customer relationships to ensure satisfaction and loyalty. My roles at Emapta Versatile Services and Magellan E-Support Solutions have honed my skills in client conversion and customer management, driving significant revenue growth.

Prior to my management roles, I gained valuable experience as an Account Executive Manager and Collection Associate, where I developed strong customer service skills and the ability to resolve conflicts effectively. My background in nursing has also equipped me with excellent communication skills and a compassionate approach to client interactions. I am passionate about working with teams to achieve common goals and contribute to organizational success.

Experience

Work history, roles, and key accomplishments

Business Development Manager

Emapta Versatile Services

Mar 2021 - Jan 2025 (3 years 10 months)

Improved the organization's market position and achieved financial growth by identifying new business opportunities. Negotiated and closed business deals, converting potential new customers into clients.

Business Development Negotiation Sales Client Management Market Research

Business Development Manager

Magellan E- Support Solutions

Jun 2019 - Feb 2021 (1 year 8 months)

Helped improve the organization’s market position and achieve financial growth by identifying new business opportunities. Negotiated and closed business deals, converting potential new customers into clients.

Business Development Negotiation Sales Client Management Market Research

Account Executive Manager

Acquire BPO

Aug 2018 - Apr 2019 (8 months)

Monitored and managed a portfolio of accounts to achieve long-term goals and developed positive relationships with customers. Processed new and additional services needed and resolved conflicts to provide timely solutions.

Account Management Customer Relationship Management Conflict Resolution Customer Service Portfolio Management

Collection Associate II

Accenture Philippines

Mar 2015 - Mar 2018 (3 years)

Processed mortgage payments and explained escrow analysis and monthly mortgage payments to customers. Answered inquiries regarding customer mortgage accounts and provided solutions for customer issues.

Customer Service Account Management Communication

Sales Representative level II

Convergys Philippines

Apr 2010 - Feb 2015 (4 years 10 months)

Processed new sales leads and monitored customer accounts. Responded to inquiries about company products and services following standard procedures and provided solutions for customer issues.

Sales Customer Service Communication