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Ashalee Butler

@ashaleebutler

Dedicated customer service professional excelling in technical support, chat/email, and problem resolution.

Jamaica
Message

What I'm looking for

I am seeking a customer service role where I can provide technical and conversational support, work with CRM systems, and grow within a collaborative, customer-focused team.

I am a dedicated, results-oriented customer service professional with experience supporting customers via phone, chat, and email in fast-paced environments. I have a proven track record providing technical support for GPS tracking devices, using CRM systems, and consistently meeting customer satisfaction targets.

My strengths include strong verbal and written communication, empathy, and effective problem-solving that build rapport and resolve issues promptly. I have experience processing orders, troubleshooting technical issues, documenting cases, and promoting relevant products or services.

I seek a challenging customer service role where I can apply my time management, adaptability, and interpersonal skills to contribute to organizational success and continue developing professionally.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

DC

Distinction College

Certificate, Geriatric Nursing

Geriatric Nursing Certificate (pending) expected completion on January 18, 2025.

DC

Distinction College

CXC General Proficiency, English Language

2014 - 2016

Completed CXC General Proficiency in English Language at Distinction College between 2014 and 2016.

Tech stack

Software and tools used professionally

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Ashalee Butler - Customer Service Representative - Intouch CX | Himalayas