Camicia User
@camiciauser
Dedicated customer service specialist with strong relationship-building skills.
What I'm looking for
I am a dedicated Customer Service Specialist with a proven track record of providing exceptional support in fast-paced environments. My experience spans multiple roles where I have successfully handled escalated customer issues and developed strong relationships with clients. I pride myself on my ability to prioritize tasks and work collaboratively within a team to achieve both personal and business goals.
Throughout my career, I have worked with various companies, including Contax 360 BPO and 24-7 Intouch Cx, where I honed my skills in customer relationship management. I have consistently demonstrated my ability to resolve customer complaints efficiently, provide accurate product information, and maintain a calm demeanor in stressful situations. My commitment to improving customer satisfaction has led to increased ratings and repeat business, showcasing my dedication to delivering top-notch service.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
24-7 Intouch Cx
Sep 2022 - Dec 2022 (3 months)
Handled customer inquiries through various channels, developed strong relationships, and resolved complaints efficiently. Suggested improvements in customer service processes and maintained detailed records of customer interactions.
Customer Service Representative
Advanced Contact Center Technologies
Jun 2021 - May 2022 (11 months)
Provided frontline customer support by answering calls and emails, resolving billing issues, and maintaining customer records. Increased customer satisfaction through effective communication and follow-up.
Customer Service Representative
Contax 360 BPO
Sep 2021 - Oct 2021 (1 month)
Provided personalized assistance and support to customers, answering calls and emails while resolving service and billing complaints. Developed strong relationships with customers and ensured accurate information was delivered regarding products and services.
Education
Degrees, certifications, and relevant coursework
Camicia hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Camicia?
You can contact Camicia and 90k+ other talented remote workers on Himalayas.
Message CamiciaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
