Camicia UserCU
Open to opportunities

Camicia User

@camiciauser

Dedicated customer service specialist with strong relationship-building skills.

Jamaica
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated Customer Service Specialist with a proven track record of providing exceptional support in fast-paced environments. My experience spans multiple roles where I have successfully handled escalated customer issues and developed strong relationships with clients. I pride myself on my ability to prioritize tasks and work collaboratively within a team to achieve both personal and business goals.

Throughout my career, I have worked with various companies, including Contax 360 BPO and 24-7 Intouch Cx, where I honed my skills in customer relationship management. I have consistently demonstrated my ability to resolve customer complaints efficiently, provide accurate product information, and maintain a calm demeanor in stressful situations. My commitment to improving customer satisfaction has led to increased ratings and repeat business, showcasing my dedication to delivering top-notch service.

Experience

Work history, roles, and key accomplishments

AT

Customer Service Representative

Advanced Contact Center Technologies

Jun 2021 - May 2022 (11 months)

Provided frontline customer support by answering calls and emails, resolving billing issues, and maintaining customer records. Increased customer satisfaction through effective communication and follow-up.

Education

Degrees, certifications, and relevant coursework

Camicia hasn't added their education

Don't worry, there are 90k+ talented remote workers on Himalayas

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Camicia User - Customer Service Representative - 24-7 Intouch Cx | Himalayas