Open to opportunities

FRANCIS BONSU

@francisbonsu

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Enthusiastic Virtual Assistant with a strong background in psychology.

Ghana

Message

What I'm looking for

I am looking for a role that values creativity and offers opportunities for growth in digital marketing and client engagement.

I am an enthusiastic and adaptable Virtual Assistant with a strong background in psychology, dedicated to fostering client success. My experience includes managing multiple client relationships and streamlining administrative workflows with a keen attention to detail. I have successfully coordinated recruitment processes, crafted engaging content, and handled seamless email and calendar management, all while ensuring clarity in project objectives and timelines.

My academic training in psychology enhances my communication effectiveness and understanding of client needs, allowing me to approach problem-solving with empathy. I am committed to continuous learning and bring a blend of organizational skills, digital marketing expertise, and a collaborative approach to any team. I have developed standard operating procedures that have improved team efficiency and onboarding speed for new virtual assistants, demonstrating my proactive nature and dedication to optimizing workflows.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Luxeal Hair Company

Aug 2024 - Present (10 months)

Supported and maintained proactive communication with three distinct clients, tailoring services to meet each client’s unique needs and ensuring clarity in project objectives and timelines. Led comprehensive recruitment processes, including job postings, candidate screenings, and interview coordination, focusing on sourcing experienced candidates aligned with client expectations.

Client Relationship Management Recruitment Content Creation Digital Marketing Research Problem Solving

Current

Senior Career Peer Coach

Current

Design Thinking and Innovation Hub

Aug 2023 - Present (1 year 10 months)

Taught and mentored junior peers in various aspects of career development, business etiquette, professional writings, LinkedIn setup and usage, applying the knowledge gained as a Junior Career Peer Coach. Provided experiential learning opportunities through career fairs, internships, interview preparations, and career development.

Mentorship Career Development Business Etiquette

Current

Graphic Designer

Current

Freelance

Apr 2020 - Present (5 years 2 months)

Designed flyers, motion graphics, and for various clients over the years. Utilized tools such as Photoshop, Canva, CapCut, Clipchamp, Filmora, Luminar Neo, Kapwing, and AI tools like LeonardoAI and LeiapixAI to create stunning visuals.

Graphic Design Motion Graphics Photoshop Canva Video Editing AI Tools Client Relationship Management Project Delivery

Teaching and Research Assistant

Department of Education and Psychology, UCC

Nov 2023 - Present (1 year 7 months)

Engaged in facilitating dynamic classroom discussions, fostering student engagement, and comprehension in psychology courses. Developed and implemented innovative lesson plans, recognized for creativity and effectiveness.

Facilitation Lesson planning Research Collaboration Data Collection

Tour Assistant

All African Diaspora Education Summit

Aug 2023 - Present (1 year 10 months)

Facilitated a guided tour, ensuring participants’ engagement and memorable experiences. Warmly welcomed and assisted participants upon their arrival.

Tour Facilitation Participant Experience Welcome Assistance Coordination

Member, Vetting Committee

National Union of Presbyterian Students

Mar 2023 - Present (2 years 3 months)

Conducted thorough interviews and assessments to evaluate candidates for leadership positions within the student union, ensuring alignment with academic and leadership criteria. Collaborated with committee members to make informed decisions on candidate selections, emphasizing fairness, transparency, and adherence to the union’s values.

Interviewing Collaboration Communication

Psychology Intern

Ghana Education Service

Jun 2022 - Present (3 years)

Extended warm welcomes and provided professional assistance to incoming visitors and teachers. Collaborated with senior staff to supervise a mock examination for Basic Education Certificate Examination candidates, contributing significantly to a detailed report for our immediate boss.

Visitor Assistance Collaboration

Team Leader

Hult Prize Nairobi Regional Summit

Feb 2022 - Present (3 years 4 months)

Led a diverse team of four, guiding them through the ideation process. Identified and developed an innovative idea, leading the team to prepare a compelling PowerPoint presentation and pitch.

Team Leadership Presentation Skills Pitch Collaboration Strategic Planning

Sales Manager

Oracle Company Limited

Nov 2020 - Present (4 years 7 months)

Cultivated and maintained relationships with customers and suppliers, demonstrating expertise in account development. Utilized effective communication skills to build rapport and loyalty with customers.

Customer Relationship Management Communication Skills Customer Feedback Analysis