Asanda Xulu

I am an experienced claims handler with eight years in short-term insurance administration, skilled in processing claims end-to-end, appointing assessors and investigators, and managing salvages and write-offs. I have trained new staff on motor and glass claims and regularly liaise with brokers to provide status updates and resolve queries.

My strengths include strong administration, attention to detail, analytical problem-solving, and proficiency with Microsoft Office, Teams, Excel, Outlook, Citrix and insurance systems. I have experience across commercial and non-commercial insurance, policy administration, telephonic enquiries and data capture.

I am solution-driven, deadline-oriented, adaptable and comfortable working independently or in teams. I bring accountability, resilience under pressure, and a professional work ethic, and I am pursuing personal development as a student pilot to further broaden my skills.