Ziyanda Ngedle

I’m an organized, results-driven claims handler and administrative professional with over 5 years of experience across claims handling, training coordination, and front-office management. I process and manage motor and non-motor insurance claims—damage, theft, malicious damage, glass, fire, third-party write-offs, and home contents.

I keep regulatory compliance front and center by maintaining accurate claim records, monitoring documentation, and tracking deadlines. I communicate with all stakeholders to obtain required information, follow up to confirm settlements and payments, and deliver exceptional client service across insurance and logistics environments.

Before claims work, I handled front-office reception and supported training programs with full documentation, trainee follow-up, provider sourcing, weekly reports, and updates to management systems to ensure data accuracy. I bring strong data management skills and a strong command of Microsoft Office, Excel, and PowerPoint to help teams stay organized and on track.