Open to opportunities

Asally User

@asallyuser

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Executive Assistant skilled in remote operations, stakeholder coordination, and confidential executive support.

Kenya

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What I'm looking for

I seek remote-friendly roles offering executive support, operational coordination, stakeholder engagement, and opportunities to grow responsibility in cross-cultural teams.

I am an Executive Assistant with over a year of hands-on administrative experience supporting executives in remote and hybrid environments, and more than six years working remotely. I manage client and team communications, organize daily workflows with digital tools, and coordinate projects while safeguarding sensitive information.

My work includes coordinating cross-cultural teams across 7+ African countries, directing daily office operations and financial documentation, overseeing travel logistics, and managing high volumes of client queries through email, WhatsApp and Facebook Business. I have led multinational delegations and coordinated the establishment of regional offices, delivering results under tight deadlines.

I bring strong skills in Microsoft 365, Google Workspace, Zoom, Slack, Notion (and Notion AI), Canva, Zoho Books and Freshdesk, plus experience drafting official correspondence, preparing country position papers, and producing high-volume written content as a freelance writer. I am committed to confidentiality, strategic support, and improving organizational adaptability.

Experience

Work history, roles, and key accomplishments

Current

Remote Administrative Assistant

Current

Africa Global Missions

Mar 2025 - Present (10 months)

Coordinated remote cross-cultural teams across 7+ African countries, managed daily office operations and financial documentation, and oversaw travel logistics and high-volume client communications to maintain operational continuity.

Google Workspace Zoom Slack Notion Travel Coordination Client Communication

Foreign Service Officer

The Ministry of East African Community

Jan 2024 - Jan 2025 (1 year)

Drafted official correspondence and country position papers, represented the Directorate of Political Affairs in high-level meetings, and coordinated virtual and onsite events to support informed decision-making.

Drafting Of Correspondence Research Stakeholder Engagement Meeting Coordination Policy Analysis Confidentiality

Freelance Writer

Self Employed

Aug 2019 - Jan 2024 (4 years 5 months)

Researched and produced 2,300+ articles across marketing, mental health and other topics, consistently meeting deadlines and maintaining editorial quality and brand alignment.

Research Content Writing Editorial Standards Topic Diversification Remote Collaboration

Remote Customer Service Rep

M-KOPA

Feb 2021 - Oct 2021 (8 months)

Resolved high volumes of client requests, guided customer onboarding and troubleshooting, and maintained accurate Freshdesk records while consistently meeting KPI targets.

Freshdesk Customer Support Escalation Management Technical Troubleshooting CRM KPIs