Vishal Singh
@vishalsingh38
Senior Sales Associate at Telus Digital selling Mobility, Internet, and Security services to residential customers and small businesses.
IndiaWhat I'm looking for
At Telus Digital, I conduct outbound sales for Mobility, Internet, and Security services to residential customers and small businesses. I explain technical terms and product features in a customer-friendly way.
At Tech Mahindra, I conducted outbound sales for home services. Earlier, at Concentrix, Daksh Private Limited, I handled Comcast customer queries and escalations, supported Team Leaders as a temporary SME, and assisted the MIS team with backlog data.
Experience
Work history, roles, and key accomplishments
Sr. Sales Associate
Telus Digital
May 2024 - Present (2 years 5 months)
Conducts outbound sales for Mobility, Internet, and Security services to residential customers and small businesses. Explains technical terms and product features clearly and builds strong customer relationships to improve satisfaction and support sales performance.
Sales Associate
Tech Mahindra
Nov 2023 - May 2024 (6 months)
Conducted outbound sales for home services, explained product and service benefits, and assisted customers in understanding suitable service options. Built positive customer relationships through effective communication and support.
Sr. Associate – Telecom Industry
Concentrix, Daksh Private Limited
Feb 2022 - Nov 2023 (1 year 9 months)
Handled Comcast customer queries and resolved service-related issues, managed escalation calls, and supported active Team Leaders as a temporary Subject Matter Expert. Performed upselling and supported the MIS team in clearing backlog data and maintaining operational efficiency.
Education
Degrees, certifications, and relevant coursework
B.R. Ambedkar University
Graduation (Hons.)
Completed Graduation (Hons.) from B.R. Ambedkar University.
Bihar School Examination Board (BSEB), Patna
I.A.
Grade: 64%
Completed I.A. with 64% in 2020.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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