Abdur Rahim

I am a dedicated customer service professional with over five years of hands-on experience handling inquiries and resolving complaints across phone and online channels. I focus on delivering high-quality service while meeting performance and satisfaction targets.

My background includes maintaining accurate customer records, conducting timely follow-ups, and consistently achieving service goals. I bring strong communication, interpersonal, and problem-solving skills to every interaction.

I hold an MBA with a major in Human Resource Management and a BBA in Marketing, which help me understand customer needs and organizational processes. I am comfortable using MS Office and basic computer tools to manage workflows and documentation.

I am currently seeking a part-time remote online customer service role where I can apply my skills to improve customer experience and contribute to team success.