Ari Wolfe
@ariwolfe
Implementation Manager driving customer onboarding success through scalable workflows and stakeholder alignment.
What I'm looking for
I’m a customer-facing implementation and operations professional with 8+ years of experience leading onboarding initiatives, managing complex stakeholder relationships, and coordinating cross-functional projects to drive successful adoption of new processes and systems.
In my current freelance role, I support 50+ client projects—coordinating delivery, leading discovery conversations, building implementation plans, workflow documentation, SOPs, and customer-facing resources, and serving as a primary point of contact throughout engagements. I proactively identify risks, resolve blockers, and maintain alignment while balancing competing priorities and delivering high-quality customer experiences in fast-paced environments.
I’ve also supported enterprise implementations at Amazon as a Senior Project Coordinator across multiple teams and stakeholders, maintaining visibility into project health, timelines, and deliverables while supporting change management and process adoption through communication, documentation, and stakeholder engagement. Earlier experience in accounts receivable and finance operations strengthened my operational rigor, accuracy, and structured approach—so I can build structure within rapidly evolving organizations.
Experience
Work history, roles, and key accomplishments
Client & Delivery Ops Coord
Ariwolfe Enterprise
May 2024 - Present (2 years 1 month)
Coordinated delivery across 50+ client projects by managing onboarding activities, implementation timelines, stakeholder communications, and operational workflows. Led discovery, built implementation plans and SOPs, and proactively identified risks and blockers to support adoption and long-term success.
Project Manager (Fundraising)
The Providence House
Jan 2025 - May 2025 (4 months)
Led a cross-functional consulting engagement from discovery through final implementation recommendations. Conducted stakeholder interviews, gathered business requirements, and delivered an operational strategy and implementation roadmap to organizational leadership.
Community Programs & Events
Women's & Children's Shelter
Sep 2021 - Apr 2022 (7 months)
Coordinated partnerships, communications, stakeholder engagement, and event logistics across multiple community initiatives. Managed competing priorities while maintaining relationships with community partners and sponsors.
Education
Degrees, certifications, and relevant coursework
Northwestern State University
Bachelor of Science, Business Administration (Management & Operations)
Earned a Bachelor of Science in Business Administration (Management & Operations) from Northwestern State University.
Northwestern State University
Bachelor of Science, Industrial & Organizational Psychology
Earned a Bachelor of Science in Industrial & Organizational Psychology from Northwestern State University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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