Arie Izique

I’m a customer service professional who delivers first-contact resolution across multiple platforms, keeping customers moving forward quickly and confidently. From home and in-store support, I help with product inquiries, order placement, and tracking while staying calm under pressure.

At Home Depot, I assisted over 50 customers daily and resolved high-priority, escalated issues within appropriate time frames. I’ve also memorized store products and pricing and used customer satisfaction surveys to drive measurable improvements, including a 36% boost in customer retention.

In previous roles, I consistently tied service to performance. At Lifted designs LLC, I exceeded sales targets by 15% by applying advanced product and pricing knowledge and quickly assessing customer needs, while also supporting closing responsibilities through schedule and job assignment preparation.

Earlier, at Construction Specialties of North Florida, I provided administrative support like booking appointments and organizing files, while maintaining strong service outcomes. Through proactive communication and issue resolution, I achieved a 95% customer retention rate and increased customer satisfaction by 20% by conducting e-surveys and sharing improvement areas with management.