Strategy & Operations professional with 8+ years leading cross-functional, data-driven initiatives across e-commerce/marketplace logistics, real estate & construction, and aviation MRO operations. Proven record designing scalable operating models and SOPs that support 0→1 launches and multi-site expansion including building estate management and construction operating frameworks from the ground up at Amani Grup, and driving a 20% reduction in fulfillment costs alongside a 10% lift in daily orders at HappyFresh. Skilled at translating operational and business performance data into KPI frameworks and dashboards, applying structured problem-solving (RCA, fishbone, 5-Why, PDCA), and acting as a strategic partner to senior leadership to scale operations across multi-brand, high-growth environments.

Arief Yudhistira
@ariefyudhistira
Head of Operations | Supply Chain & Fleet Operations | SOP Design, KPI Dashboards, P&L Management | Process Improvement
Experience
Work history, roles, and key accomplishments
Head of Operations
Amani Grup Indonesia
Nov 2024 - Present (1 year 11 months)
Design and lead scalable operating models for Construction, Estate Management, and Land & Legal Permit divisions, partnering with fellow chief officers to set and execute business strategy aligned to company-wide goals.
Field Operations Manager
HappyFresh
Jan 2024 - Nov 2024 (10 months)
Owned last-mile operations strategy and execution across Indonesia, translating operational data into prioritized roadmaps that improved speed, quality, and scalability of the delivery experience. Controlled operations P&L end-to-end and delivered monthly P&L reporting and KPI dashboards to leadership.
Area Manager
HappyFresh
Jan 2023 - Jan 2024 (1 year)
Managed day-to-day marketplace operations across the Jabodetabek region, overseeing team performance and SOP compliance across multiple sites. Improved operational excellence metrics such as on-time delivery, shopping accuracy, and slot availability through targeted process redesign.
Field Operations Associate
HappyFresh
Feb 2022 - Jan 2023 (11 months)
Led API integration with 3PL logistics partners; managed capacity planning and stock-level forecasting to support market growth. Redesigned logistics supply distribution and introduced a stock card system, improving inventory accuracy and process scalability.
Aircraft Maintenance Planning Engineer
PT GMF AeroAsia Tbk
Oct 2016 - Feb 2022 (5 years 4 months)
Applied structured root-cause and process-improvement methodologies (RCA, fishbone, 5-Why, PDCA) to author maintenance instructions and resolve production issues for Garuda Indonesia's Airbus A330 fleet. Defined and communicated customer requirements to production, managed customer work orders end-to-end, and maintained customer relationships through delivery.
Summer Research Internship
National Tsing Hua University
May 2016 - Jul 2016 (2 months)
Awarded the Global Engineer Leadership (GEL) scholarship for an international research internship in the Department of Materials Science and Engineering. Supported PhD-level research on copper nanowires for transparent conductive materials; presented findings to the research group.
Engineering Services Intern
PT GMF AeroAsia Tbk
Jan 2015 - Feb 2015 (1 month)
Supported material selection of airworthiness-approved repair products for aircraft cabin plastic parts, presenting recommendations against customer requirements and technical specifications.
Education
Degrees, certifications, and relevant coursework
RevoU
Sales in Tech Boot Camp, Business Development
2021 - 2021
Completed a boot camp focused on business development and sales in the tech industry.
Bandung Institute of Technology (ITB)
Bachelor of Science, Materials Engineering
2011 - 2016
Pursued a Bachelor of Science in Materials Engineering, gaining a strong foundation in materials science and engineering principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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