Arfel Manloloyo

I am a passionate, results-driven customer service and chat support specialist with over four years of experience resolving technical issues, handling sales inquiries, and supporting international customers across voice, email, and chat channels. I consistently blend technical troubleshooting, upsell-oriented sales skills, and strong interpersonal communication to create satisfying customer experiences that build loyalty and increase revenue.

I am expanding into virtual assistance with training in email marketing, Pinterest marketing, digital marketing, and lead generation, and I bring adaptability, attention to detail, and a commitment to delivering measurable value to teams and customers. My background includes roles at TechMahindra, Qualfon, Epeformax, ResultCX, and Conduent where I supported account issues, appointment scheduling, and social media live interactions while maintaining brand standards.